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Agent Management Overview

FieldValue
Document IDASCEND-AGENT-004
Version1.0.0
Last UpdatedDecember 19, 2025
AuthorAscend Engineering Team
PublisherOW-KAI Technologies Inc.
ClassificationEnterprise Client Documentation
ComplianceSOC 2 CC6.1/CC6.2, PCI-DSS 7.1/8.3, HIPAA 164.312, NIST 800-53 AC-2/SI-4

Reading Time: 8 minutes | Skill Level: Beginner

Introduction

ASCEND provides enterprise-grade management for AI agents operating in your organization. Every agent must be registered, configured, and monitored before it can execute governed actions.

Architecture

┌─────────────────────────────────────────────────────────────────────────────┐
│ AGENT MANAGEMENT ARCHITECTURE │
├─────────────────────────────────────────────────────────────────────────────┤
│ │
│ ┌─────────────────────────────────────────────────────────────────────┐ │
│ │ AGENT REGISTRY │ │
│ │ │ │
│ │ ┌───────────────┐ ┌───────────────┐ ┌───────────────┐ │ │
│ │ │ Agent │ │ Agent │ │ Agent │ │ │
│ │ │ Registration │ │ Lifecycle │ │ Versions │ │ │
│ │ │ │ │ │ │ │ │ │
│ │ │ • agent_id │ │ • draft │ │ • 1.0.0 │ │ │
│ │ │ • type │ │ • pending │ │ • 1.0.1 │ │ │
│ │ │ • org_id │ │ • active │ │ • 1.1.0 │ │ │
│ │ │ • policies │ │ • suspended │ │ • rollback │ │ │
│ │ └───────────────┘ └───────────────┘ └───────────────┘ │ │
│ │ │ │
│ └─────────────────────────────────────────────────────────────────────┘ │
│ │ │
│ ┌────────────────┼────────────────┐ │
│ │ │ │ │
│ ▼ ▼ ▼ │
│ ┌─────────────────────┐ ┌─────────────┐ ┌─────────────────────┐ │
│ │ Health Monitor │ │ Kill-Switch │ │ Anomaly Detect │ │
│ │ │ │ │ │ │ │
│ │ • Heartbeat │ │ • BLOCK │ │ • Rate anomaly │ │
│ │ • Performance │ │ • UNBLOCK │ │ • Error rate │ │
│ │ • Error tracking │ │ • SUSPEND │ │ • Risk deviation │ │
│ │ • Auto-suspend │ │ • < 500ms │ │ • Auto-alert │ │
│ └─────────────────────┘ └─────────────┘ └─────────────────────┘ │
│ │
└─────────────────────────────────────────────────────────────────────────────┘

Key Capabilities

1. Agent Registration

Register AI agents with comprehensive configuration:

from ascend import AscendClient

client = AscendClient(api_key="owkai_...")

# Register a new agent
registration = client.register(
agent_id="financial-agent-001",
agent_name="Financial Advisor Bot",
agent_type="supervised",
capabilities=["database.query", "api.read"],
metadata={
"owner": "finance-team@company.com",
"environment": "production"
}
)

print(f"Registered: {registration['agent_id']}")
print(f"Trust Level: {registration['trust_level']}")

2. Lifecycle Management

Agents progress through defined lifecycle states:

StateDescriptionActions Allowed
draftBeing configuredNone
pending_approvalAwaiting admin reviewNone
activeOperationalFull
suspendedTemporarily disabledNone
deprecatedScheduled removalRead-only
retiredDecommissionedNone

3. Health Monitoring

Continuous monitoring with Datadog-style metrics:

  • Heartbeat tracking — Detect offline agents
  • Performance metrics — Response time, error rate
  • Auto-suspension — Trigger on thresholds
  • Anomaly detection — Behavioral deviation alerts

4. Kill-Switch

Sub-500ms emergency agent shutdown:

# Emergency stop - immediate effect
client.kill_switch(
agent_id="compromised-agent",
reason="Security incident detected"
)

Agent Types

ASCEND supports five agent types with different trust levels:

TypeTrustAuto-ApproveUse Case
autonomousLowRisk < 40AI making independent decisions
supervisedMediumRisk < 30Human-in-the-loop for high risk
advisoryHighRisk < 50Recommendations only
mcp_serverMediumVariesModel Context Protocol servers
customConfigurableCustomSpecial use cases

Type Selection Guide

                    ┌────────────────────────────────────┐
│ What does your agent do? │
└───────────────┬────────────────────┘

┌─────────────────────┼─────────────────────┐
│ │ │
▼ ▼ ▼
┌─────────────────┐ ┌─────────────────┐ ┌─────────────────┐
│ Makes decisions │ │ Provides │ │ Exposes tools │
│ independently │ │ recommendations │ │ via MCP │
└────────┬────────┘ └────────┬────────┘ └────────┬────────┘
│ │ │
▼ ▼ ▼
┌─────────────────┐ ┌─────────────────┐ ┌─────────────────┐
│ autonomous │ │ advisory │ │ mcp_server │
│ │ │ │ │ │
│ Strict limits │ │ Relaxed limits │ │ Tool-level │
│ Low risk cap │ │ High auto- │ │ governance │
│ Time windows │ │ approve │ │ │
└─────────────────┘ └─────────────────┘ └─────────────────┘

Multi-Tenant Isolation

All agents are scoped to organizations with complete isolation:

# Source: services/agent_registry_service.py:776
# Agents are ALWAYS filtered by organization_id
query = db.query(RegisteredAgent).filter(
RegisteredAgent.organization_id == organization_id
)

Isolation guarantees:

  • Agent IDs unique within organization
  • Cross-tenant access impossible
  • Policies scoped to organization
  • Audit logs isolated

Quick Start

1. Register Agent

curl -X POST "https://pilot.owkai.app/api/agents/registry" \
-H "Authorization: Bearer owkai_..." \
-H "Content-Type: application/json" \
-d '{
"agent_id": "my-agent-001",
"display_name": "My First Agent",
"agent_type": "supervised",
"allowed_action_types": ["database.query", "api.read"],
"auto_approve_below": 30,
"max_risk_threshold": 80
}'

2. Activate Agent

curl -X POST "https://pilot.owkai.app/api/agents/registry/my-agent-001/activate" \
-H "Authorization: Bearer owkai_..."

3. Start Sending Heartbeats

import time
import requests

while True:
requests.post(
"https://pilot.owkai.app/api/agents/health/heartbeat",
headers={"Authorization": "Bearer owkai_..."},
json={
"agent_id": "my-agent-001",
"metrics": {
"response_time_ms": 45.2,
"error_rate": 0.5,
"requests_count": 1247
}
}
)
time.sleep(60) # Every 60 seconds

4. Submit Actions

from ascend import AscendClient

client = AscendClient(
api_key="owkai_...",
agent_id="my-agent-001"
)

result = client.evaluate_action(
action_type="database.query",
resource="customers",
parameters={"query": "SELECT * FROM users LIMIT 10"}
)

if result.execution_allowed:
# Proceed with action
pass

API Endpoints

EndpointMethodDescription
/api/agents/registryPOSTRegister agent
/api/agents/registryGETList agents
/api/agents/registry/{id}GETGet agent details
/api/agents/registry/{id}PUTUpdate agent
/api/agents/registry/{id}/activatePOSTActivate agent
/api/agents/registry/{id}/suspendPOSTSuspend agent
/api/agents/health/heartbeatPOSTSend heartbeat
/api/agents/health/summaryGETHealth dashboard
/api/agents/control/blockPOSTKill-switch

Compliance

Agent management meets enterprise compliance requirements:

StandardRequirementImplementation
SOC 2 CC6.1Access controlAgent registration
SOC 2 CC6.2AuthorizationActivation approval
SOC 2 CC7.1MonitoringHealth tracking
NIST AC-2Account managementLifecycle states
NIST IR-4Incident handlingKill-switch
PCI-DSS 8.3Identity managementAgent registry
HIPAA 164.308Security incidentsAuto-suspend

Best Practices

  1. Use descriptive agent IDs — Include team, purpose, environment
  2. Set appropriate type — Don't use autonomous for supervised tasks
  3. Configure thresholds — Tune risk thresholds to your use case
  4. Enable heartbeats — Critical for health monitoring
  5. Plan for incidents — Test kill-switch procedures

Next Steps


Document Version: 1.0.0 | Last Updated: December 2025