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Billing and Subscription

FieldValue
Version2026.04
Last UpdatedApril 2026
StatusCurrent

Manage your ASCEND subscription, monitor usage against plan limits, and configure per-agent spend controls. This page is for organization administrators responsible for billing and cost management.

Subscription Tiers

ASCEND offers three subscription tiers. All tiers include unlimited users with no per-seat fees.

TierPriceAgentsActions/moSupport SLAAudit Retention
Developer$799/mo310,00024 hours90 days
Business$7,500/mo501,000,0004 hours1 year
Enterprise$25,000/moUnlimitedUnlimited1 hour (dedicated CSM)Unlimited

Annual billing is available. Contact sales for annual pricing.

Enterprise Pricing

Enterprise pricing includes a dedicated Customer Success Manager, custom SLA agreements, BYOK encryption, and VPC PrivateLink options. Contact sales@ow-kai.com for enterprise pricing discussions.

Usage and Limits

What Counts as an Action

Every governance evaluation submitted to the ASCEND API counts as one action. This includes:

  • Calls to POST /api/v1/actions/submit
  • SDK evaluate_action() calls
  • Gateway-intercepted requests (Kong, Lambda Authorizer, Envoy)
  • MCP tool call evaluations

Health checks, status queries, and dashboard reads do not count against your action limit.

What Happens When Limits Are Reached

Limit TypeBehavior
Action limit reachedContact support for overage options
Agent limit reachedNew agent registration is blocked until an existing agent is removed or you upgrade
Usage Alerts

ASCEND sends notifications at 80% and 95% of your monthly action limit. Configure notification channels in Notifications to receive these alerts.

Spend Controls

Per-agent spend controls are available through the Agent Registry. These allow you to set daily budget limits on individual agents to prevent runaway costs.

ParameterTypeDefaultDescription
max_daily_budget_usdfloatNone (unlimited)Maximum daily spend for this agent
budget_alert_threshold_percentint80Alert when spend reaches this percentage of daily budget
auto_suspend_enabledboolfalseAutomatically suspend agent when budget is exceeded

Configure spend controls via the Agent Registry API:

curl -X PUT "https://pilot.owkai.app/api/registry/agents/{agent_id}/budget" \
-H "Authorization: Bearer $TOKEN" \
-H "Content-Type: application/json" \
-d '{
"max_daily_budget_usd": 100.00,
"budget_alert_threshold_percent": 80,
"auto_suspend_enabled": true
}'
Spend Control Availability

Spend controls are configured per-agent in the Agent Registry. See Threshold Tuning for additional governance configuration options.

Billing Management

Viewing Your Usage

Usage metrics are available in the ASCEND dashboard under Analytics > Usage. Metrics include:

  • Current month action count vs. plan limit
  • Per-agent action breakdown
  • Daily and weekly usage trends

Upgrading Your Plan

To upgrade your subscription, contact sales@ow-kai.com or use the upgrade option in your organization settings. Plan changes take effect at the start of your next billing cycle.

Billing Portal

Invoices, payment methods, and billing history are managed through the Stripe billing portal. Access it from Organization Settings > Billing.

# Programmatic access to billing portal
curl -X POST "https://pilot.owkai.app/api/billing/portal" \
-H "Authorization: Bearer $TOKEN"

Compliance

FrameworkControlRelevance
SOC 2CC9.2Vendor and business partner management
PCI-DSS12.1Security policy for billing data
Invoice Availability

Invoices are available in your Stripe billing portal. Contact billing@ow-kai.com for invoice requests or billing questions.